Data Transparency
Your Trust is Our Cleanest Asset
We built spotlessglance.company with a single promise: absolute clarity. This Privacy Policy isn't a shield of legal jargon—it's a straightforward guide to how we protect your information, respect your privacy, and ensure that the only thing we polish is your space, not your personal data.
The Short Version: We collect the bare minimum required to quote your job and clean your property. We do not sell, rent, or trade your personal data to third parties. Ever.
Information Integrity
Secure by design. Private by default.
What We See and Why
Imagine a cleaning caddy: every tool has a specific job. We treat your data the same way. We only "pick up" the tools we need to complete the task at hand. If you're just browsing our site, you are virtually invisible to us beyond basic, anonymous analytics (like which pages are popular).
However, when you initiate a service request, we naturally need a few details to provide an accurate quote and schedule the crew. We group this data into two clear categories: Passive Digital Traces and Active Information.
Active Information (You Provide It)
- Identity & Contact: Name, email address, and phone number so we can confirm appointments.
- Location & Scope: Address (for routing) and specific cleaning needs (e.g., "3-bedroom condo" or "post-construction") so we bring the right equipment.
- Communication: Any messages or notes you leave in the inquiry form help us prepare before we arrive.
Passive Traces (Technical Necessity)
- Device Data: Browser type and screen resolution (to make the site look good on your phone).
- Connection Info: General location based on IP (to ensure we are showing the correct contact details for the Philippines).
0% Data Selling
"We view client data as confidential as the homes we clean. It never leaves our internal systems for marketing or resale."
The "No-Go" Zone
Strict boundaries on how your data is (and isn't) used.
No Cross-Selling
We will never sell your number to a solar panel company, insurance broker, or anyone else. Your contact info is for Spotless Glance use only.
No Public Exposure
We never list client addresses or names in testimonials or marketing materials without explicit, written permission.
No Unnecessary Retention
We purge quote requests after 12 months of inactivity. We don't hoard data "just in case."
Your Control Panel
You own your data. Period. Under Philippine Data Privacy Act and international standards, you have specific rights regarding the information we hold.
Request a summary of any personal data we have on file.
Fix typos in your address or phone number instantly.
Ask us to delete your history after a job is completed.
How to Exercise Rights
To request access, correction, or deletion, simply email us at [email protected] with the subject line "Data Request."
Note: For security, we will verify your identity before processing any request to prevent unauthorized access.
Retention & Updates
Active Quotes
Data related to pending or active quotes is kept until the job is invoiced and completed, plus a 30-day buffer for service guarantees.
Policy Changes
If we update this policy, we will post the changes here. Material changes will be highlighted for 30 days.
Data Officer
For all privacy concerns, our designated officer monitors:
[email protected]
Last Updated: October 2026